NELA 2017 Annual Conference

22nd to 24th October, 2017

When

22nd to 24th October, 2017 08:00 am - 09:00 pm

Website: NELA 2017 Annual Conference

Where

Sheraton Burlington
870 Williston Rd
Burlington, VT 05403

Subscribe & Share

October 24, 2017, 9:00 am

Unscripted Customer Service

 Attend

You may have noticed that in our unscripted lives, things happen that you just can't prepare for. We're doing improv all the time - every day! At this interactive presentation, you will learn and practice (if you wish...no pressure!) the rules of improv which will help you deal with those unexpected (and expected) issues that pop up in your libraries.

Hall: Emerald 3 Track: Marketing Type:

Speaker:


Attendees: