Carmen Cruz


Carmen Cruz has over fifteen (15) years of experience working in the financial products and services industries where she has obtained expertise in stakeholder relationship management, product management, consumer/customer education and outreach, policy and procedure development, and process improvement. She also has extensive knowledge of mortgage products and regulations, gained while working within the mortgage industry. Carmen's current position with the Consumer Financial Protection Bureau (CFPB) is a Financial Educations Program Analyst. Her position focuses on promoting, through financial education, the value of positive financial decision making and behavior, and identifying and developing effective strategies to advance the financial stability of underserved consumer segments.

Consumer Financial Protection Bureau (CFPB)


October 23, 2017, 10:15 am - 11:15 am
CFPB Community Financial Education Program - Diamond 1