Jenna Mayotte is the Associate Director of the Portland Public Library in Portland, ME, where she is responsible for the delivery and assessment of library operations. Before joining the staff at Portland, she worked at the Simsbury Public Library in Simsbury, CT, as the Business Resource Center Coordinator, where she specialized in helping entrepreneurs and job-seekers. She holds a Masters of Library Science (MLS) from the University of Illinois, and a Bachelor of Science from the University of Michigan. Prior to working in public libraries, she worked at Syracuse University Library, where she served as subject specialist liaison to the Whitman School of Management. Jenna has also worked as a marketing executive for a wealth management firm in offices in Chicago and San Francisco, and in communications for a renewable energy non-profit in Washington, DC. Jenna's professional interests include career development and strategy, change management, and intellectual freedom. She is a member of the American Library Association, and presents her work at conferences, workshops, and webinars.